Terms and Conditions
Terms & Conditions
By purchasing from our store, you agree to the following terms:
1. Product Information
All of our pieces are handcrafted using quality sterling silver. Please note that due to the handmade nature of our jewelry, slight variations in design, texture, and color may occur.
2. Pricing & Payment
Prices are listed in USD and are subject to change without notice. Full payment is required at the time of purchase. We accept major credit cards and other secure payment options as offered at checkout.
3. Order Processing & Shipping
Orders are typically processed within 3–5 business days. Shipping times may vary depending on your location and shipping method chosen. You will receive tracking information once your order has shipped.
4. Custom Orders
Custom pieces are made-to-order and may require additional processing time. All custom orders are final sale unless a defect is present.
5. Use of Content
All images, designs, and content on this site are the property of Easy E Silver Co. and may not be used, copied, or reproduced without our written permission.
Return Policy
We take great pride in the craftsmanship and quality of our jewelry. Due to the nature of our small business and for hygiene reasons, all sales are final. However, we want you to be completely happy with your order. Please read our return policy carefully:
Returns & Exchanges
- We do not accept returns unless the item is defective or arrives damaged.
- If you receive a defective or incorrect item, please contact us within 7 days of delivery at [your email or contact info].
- Please include your order number and a clear photo of the issue so we can resolve it promptly
Non-Returnable Items
- All jewelry is final sale unless it is defective
- Custom orders, sale items, and gift cards are not eligible for return or exchange.
Repair Policy
If you have an issue with your jewelry after normal wear, feel free to contact us—we’re happy to work with you on a case-by-case basis for repairs or adjustments.